Best Calling Card

Please understand that this is not a slam of either Will or Sarah, they are the only two that try to help us here. I was just wondering if Dan or anyone else at Sprint knows or even cares about the issues with the Instinct. I understand about product roll out and issues associated there with. I am talking about the known continuing issues, everything from poor video quality to calls being dropped and everything in between. When it first came out it was called a smartphone and touted as an "iphone killer", Sprints words, not mine. As we have seen since the release of this phone, they have quietly removed both adjectives from the description of this phone. This phone has got to be one of the greatest disappointments for Sprint customers, not so sure about Sprint(they made a ton of money on this phone). I guess I am just wondering how many others really feel that this phone has failed, in one advertised aspect or another since being released. Now I don’t need a million responses to this post, I just wanted this to be said. If so many of us are that unhappy with the phone, why hasn’t a concerted effort been made to have our unified voices heard by Sprint? Sure, they my respond, they may not, doesn’t matter to me either way. I just think if there were an organized plan to get the word to Sprint, would it really make a difference or would it fall on deaf ears? Would Sprint then try to correct some/all of the issues with the phone.

 

 

Ah, well, just asking…